Shipping policy
Welcome to harfaji. We appreciate your business and are committed to providing you with a reliable and transparent shopping experience. Please review the details of our shipping policy below.
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Shipping Destination and Coverage We operate and ship exclusively within the United States (USA). At this moment, we do not accept orders or ship to international destinations, U.S. territories, or military addresses (APO/FPO/DPO).
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Order Delivery Timeframe Our standard delivery window for all domestic orders is 5 to 8 business days. Please keep the following in mind regarding your delivery:
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Business days are defined as Monday through Friday, excluding federal and public holidays.
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The delivery timeframe begins from the moment your order is successfully processed and handed over to our shipping carriers.
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While we make every effort to ensure your package arrives within this window, occasional transit delays caused by carrier issues or severe weather conditions may occur.
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Tracking Your Order Once your order has been dispatched, you will receive a confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your shipment until it reaches your destination.
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Delivery Issues and Damaged Shipments If your package arrives damaged, or if you do not receive your order within the stated 5 to 8 business days timeframe, please contact us immediately so we can investigate the issue with the carrier.
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Customer Service For any inquiries, updates regarding your shipment, or assistance with your order, our dedicated team is ready to help. Please reach out to us directly at support@harfaji.com.